IAC has developed a set of services to assist public safety solution providers in understanding vital factors to consider in the market. IAC continuously strives to be educated on and utilize industry best practices. The services offered and results received are customized to what you need. IAC can provide candid, constructive feedback in a variety of areas. IAC brings a perspective that cannot be duplicated by hiring an individual from within the first responder community. This is because many of them only work with one or two agencies throughout their career, whereas IAC has experience in many states with many clients over the years.
These services commonly include:
Product Evaluation
IAC has worked with various solution providers over the years and can provide insights into the applicability of the offering to the market.
Marketing / Bid / Proposal Pre-Response Review
IAC has participated in numerous reviews of documents submitted to clients that could have benefited from a review to ensure the intended message was effectively communicated.
Implementation
Testing
Coverage
Application
Throughput
For any of these services to commence, the typical process is to first ensure that there is no conflict of interest for either party with existing clients. Once that has been confirmed, a non-disclosure agreement would typically be developed to ensure that both parties can communicate openly and candidly.